Terms of Service

Terms of Service

The Terms of Service (“the Terms” hereafter) in this document set forth the terms and conditions of the Service on the website (“the Service” hereafter) provided by Raimu, Inc. (“the Company” hereafter). Our customers and viewers (“User(s)” hereafter) shall use the Service in accordance with the Terms.

Article 1 (Scope of Application)

The Terms shall be applied to any and all relationships between Users and the Company regarding use of the Service.

Article 2 (Establishment of Order)

The order shall be established by Users placing an order by methods stipulated by the Company and the Company approving it. The Company may decline the order in the event where the Company deems that the following events are attributed to the User(s), and the Company is not liable in any way to disclose the reasons for the decline.

  • (1)Falsified information at the time of the order
  • (2)Orders from a person who has violated the Terms and regulations.
  • (3)All other instances the Company deem the purchase is not reasonable.

Article 3 (Payment)

User(s) shall pay the sales charge stipulated by the Company by methods specified by the Company. In the event where User(s) do not complete payment within 24 hours, the order will be canceled automatically.

Article 4 (Prohibited matters)

Users shall not commit the following acts in using the Service.

  • (1)Act of violating laws or public policy
  • (2)Act related to criminal acts
  • (3)Act of destroying or interfering with the Company’s server or network function.
  • (4)Act which may interfere with operation of the Service by the Company
  • (5)Act of collecting or accumulating personal information of other Users
  • (6)Act of impersonating another User.
  • (7)Act of directly or indirectly providing benefits to antisocial forces in relation to the Service by the Company.
  • (8)All other acts deemed inappropriate by the Company

Article 5 (Termination of provision of the Service etc.)

The Company shall have the capacity to terminate or temporarily halt the Service in whole or in part, without prior notice to the User(s) in the event where following events are deemed to be present.

  • (1)Maintenance or update of the computer systems for the Service
  • (2)The provision of the Service has become difficult due to force majeure including, but not limited to: earthquakes, lightning, fire, blackouts
  • (3)The computer or communication line has halted due to accident
  • (4)Other events where the Company deems provision of the Service has become difficult

The Company shall not be held liable in any way for prejudice or damages incurred by Users or a third party resulting from termination or temporary stoppage of the Service, regardless of the reason.

Article 6 (Usage restriction and de-registration)

The Company shall have the capacity to restrict use of the Service by User(s) in whole or in part without prior notice in the event where the following arises. The Company shall not be held liable in any way for damages incurred by Users resulting from acts conducted by the Company based on this section.

  • (1)Any of the section in the Terms is violated
  • (2)Registered matters are found to include false facts
  • (3)Other instances where the Company deemed use of the Service inappropriate

Article 7 (Disclaimer)

The Company cannot be held responsible for debt default by the User(s) unless resulting from willful or gross negligence. The Company shall be held responsible to compensate with up to the total amount of payment in the event where the Company has been held responsible for some reason within scope of normally possible damages or paid services. The Company will not be held liable in any way for transactions, communications or disputes etc. between Users or with a third party occurred in relation to the Service.

Article 8 (Change of Service content)

The Company shall have the capacity to change the content of the Service or terminate a provision of the Service without notifying Users, and will not be held liable in any way for damages incurred by Users from such measures.

Article 9 (Change to Terms of Service)

The Company shall have the capacity to make changes to the Terms at any time when deemed necessary by the Company.

Article 10 (Notifications or Communications)

The notifications or communications between User and the Company shall be conducted using methods stipulated by the Company.

Article 11 (Prohibition of assignment of rights and obligations)

Users are prohibited from assigning rights or obligations derived from any contractual obligations from third parties without prior written consent by the Company.

Article 12 (Governing law, Jurisdiction)

Interpretations of the Terms will be based on Japanese Law. In the cases where disputes arise in relation to the Service, the Court which has jurisdiction over the head office of the Company shall be exclusively agreed court of competent jurisdiction.

Last updated: September 8, 2017